I’ve found the subject of staff motivation a fascinating one for a long time and for my MBA dissertation, did an empirical study of the motivation and appraisal structures of the Human Resources Department of the CYBC . I cannot understand to this day why the statistics of numerous studies, including mine, show that 3 out of 4 employees are not fully motivated and engaged.
It seems that almost all organisations are trying to identify and place attention on factors which impact their success. However, despite realising that success depends on staff satisfaction, they are not achieving the desired results.
Employee motivation is chiefly governed by the Human Resources department whose responsibilities include ensuring that the correct people with the requisite knowledge and skills are employed to do particular work. Organisations can grow and develop by learning new ways of doing things.
The conclusions of my study concluded that CYBC employees were not at all motivated by the management further coupled with a lack of trust between management and subordinates. The study, amongst other factors, also reflected an autocratic style of management where authority is centralised with system of coercion and unjustified pressure.
Many other studies have shown that a more effective way to manage is by empowering employees. This increases satisfaction and dedication towards work. More and more organisations are now turning to matrix management in order to be faster and more flexible. It is particularly useful where organisations need to group by function and product division simultaneously or by product division and geography.
A dual hierarchy may seem an unusual way to design and organisation, but it’s an excellent way to facilitate discussion and adapt to unexpected problems. Like any system though, it has its drawbacks. One is reporting to two bosses and the other, sometimes having to juggle conflicting demands. Top managers can however overcome this by clearly outlining the roles and responsibilities.
There is going to be an in-depth training course, (approved by the Human Resources Development Authority) presented by Kratis Training and Consulting from 27 – 30 March in Nicosia where the many the various styles of matrix management will be explained through highly interactive training techniques coupled with discussions, team exercises, case studies, videos and practical exercises headed by Andreas Hadjixenis.
The 4 day course will include lunch each day and an opportunity for senior and junior managers and well as functional, Line and Project Managers to learn or expand on their knowledge of Matrix Management.
It’s not about thinking outside the box, it’s about thinking with any box at all!
For more information email: firstname.lastname@example.org or tel: 22449088